Sports / Mobile
ok50 collects only what we need to run your account and process transactions through your chosen payment rails — including Upay and Bank Transfer. How we store, use and protect that data is laid out plainly on this page.
This policy applies to personal data we collect when you create and use an ok50 account — including the information you submit at registration, the payment details associated with your Upay or Bank Transfer transactions, and the device and session data generated when you access the site from your mobile browser. We collect this data to operate your account, verify transactions, respond to your support requests and keep the account environment secure. We do not sell your personal data to third parties, and we do not share it beyond what is necessary to process a transaction or comply with a lawful request. Where we work with third-party processors — for example, to route a Bank Transfer or handle a Upay deposit — those processors receive only the data they need for that specific task and are bound by their own data agreements. Your data may be stored on servers outside Bangladesh; where that is the case we apply the same access controls and retention limits described in this policy. Availability of our services and the rights that apply to your data depend on your local law and eligible region. If you are uncertain whether this policy applies to you given your location, review the account eligibility section or contact our support team directly.
Payment data from Upay deposits is processed solely to complete and record your transaction.
Bank Transfer details are retained for transaction verification and are not used for any other purpose.
Device and browser session data helps us keep your account accessible and secure across mobile access points.
Messages you send to our support team are stored to track your request through to resolution.
Not every interaction with ok50 falls under the same data rules. This section draws the boundary between what this policy covers directly and where separate terms or third-party policies take over.
Login activity, session tokens and account profile fields are covered fully by this policy. We hold this data, we set the retention period and you can request a review of it through your account settings.
Payment data generated through Upay and Bank Transfer sits within this policy while it is processed and stored by ok50. Once a payment is routed to an external processor, that processor's own policy applies to their handling of it.
Game session data generated on the ok50 site — including round history visible in your account — is covered by this policy. Game content itself is supplied by studios whose own data practices are separate from ours.
Links to external sites, third-party authentication services or payment gateways operate under their own privacy terms. ok50 is not responsible for how those services handle your data once you leave our environment.
You have several practical steps available when it comes to the data we hold on your account. You can request a copy of the personal data we have on file — this includes your registration details and transaction history associated with Upay or Bank Transfer payments. If any of your account details are incorrect, you can update them directly through the account settings page or raise a correction request with our support team. Where data is no longer needed for account operation or legal compliance, you can ask us to remove it; we will confirm what can be deleted and what we are required to retain under applicable rules. For any question about how your data is used, your first step is to open a support request using the contact routes listed on this page. We aim to respond to all data-related requests through the same channel where you raised them. Availability of these rights depends on local law and your eligible region.
Request a summary of the personal data and transaction history we hold on your account via the support contact route.
Update profile fields directly in your account settings, or raise a correction request with our support team for fields you cannot edit yourself.
Ask us to delete data that is no longer needed for your account or required by applicable rules; we will confirm what is removable.
Send any data handling question to our support team. We handle data inquiries through the same support channels used for account help.
If you have a question about how ok50 handles your data, the routes below are the ones to use. We do not handle privacy requests through social channels.
Open a request through the support section of your logged-in account for any data access, correction or removal query.
Send your privacy question to the support email address published in the site's Contact section. Include your registered account details so we can locate your record.
The live chat option in your account dashboard connects you with our support team for urgent account or data questions during available hours.
We apply access controls and retention limits to every category of data we hold, from account registration fields through to Upay and Bank Transfer payment records.
We use session cookies to keep your account active during a mobile browsing session. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
We retain your data only as long as your account is active or as required by applicable rules. Once that period ends, data is deleted or anonymised according to the schedule set in our internal data policy.
Access to your account data is restricted to staff with a specific operational need. Login sessions are protected by the authentication steps shown during the login flow on the site.
When this policy changes, we publish the updated version on this page with a revised date at the top. Continued use of your account after a change constitutes acceptance of the updated terms.
These are the questions we hear most often from account holders about how ok50 manages data.
We collect the registration details you submit — name, email address, contact information — along with payment data from transactions you complete through Upay or Bank Transfer, and device and session data generated during your mobile access sessions. We collect only what is needed to operate your account.
Open a data access request through the support section of your logged-in account or send the request to the support email published in our Contact section. Include your registered account details so we can locate and compile your record efficiently.
We share data only where it is necessary to process a transaction — for example, routing a Upay deposit or Bank Transfer through the relevant payment processor. Those processors receive only the data needed for that specific task. We do not sell your data.
We keep your data while your account is active and for as long as applicable rules require after account closure. Payment records, including Upay and Bank Transfer history, are retained for the period set by transaction compliance requirements. You can ask us what specific retention period applies to your record.
Yes. You can request deletion of data that is no longer needed for your account or required under applicable rules. Send the request through the support contact routes on this page. We will confirm which data can be removed and what we are required to retain, and we will process the deletion within a reasonable timeframe.
Yes. The rights available to you under this policy depend on your local law and eligible region. Access to ok50 services and the specific data rights that apply are governed by the laws in force where you are located. If you are unsure what applies to you, contact our support team.